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The first AI Agent for physical security is inside ServiceNow
Meet your Guardian AI Security Agent — seamlessly integrated with Now Assist to automate workforce identity, workplace access, and visitor management. Ask in plain language. Watch it execute in real time.
Visit us at Service Now Knowledge 2026
Las Vegas
May 5th – 7th
Booth Number #AIS20
Seamlessly integrated with ServiceNow
HRSD
ITSM
SecOps
CSM
Now Assist
Whether you use HRSD, SecOps, ITSM or other ServiceNow products, Guardian has you covered.
Built natively on the ServiceNow platform, Guardian plugs into core platform services and extends value across your existing environment.
New - Debuting At Knowledge26
Five employee self-service AI workflows
01
Badge Replacement
Employee states reason. Single-badge holders skip selection. Replacement issued same-day. No helpdesk ticket.
02
Traveling Employee Access
Employee states destination city. System selects building or presents options. General access provisioned automatically.
03
Specific Access Request
Employee states reason. Single-badge holders skip selection. Replacement issued same-day. No helpdesk ticket.
04
Reset Door PIN
Identity verified via chat. PIN reset in connected, PACS. Confirmation provided – no helpdesk required.
05
Register a Visit
Host registers visitor conversationally. Visitor record created. Pre-arrival instructions sent automatically.
Security teams handle exceptions. Al handles transactions.
The Full Guardian Platform
Ecosystem Modules
Behind the AI Agent is the complete Guardian platform — a native ServiceNow application unifying physical access, visitor management, and mobile credentials.
PIAM
Physical Identity & Access Management
Visitor Management
Modern, secure guest access
Mobile Wallet
Employee credentials on any device
The Full Guardian Platform
Ecosystem Modules
Behind the AI Agent is the complete Guardian platform — a native ServiceNow application unifying physical access, visitor management, and mobile credentials.
Assign, adjust and revoke physical access based on real-time role changes.
Empower users to request badge replacements, restricted access, traveler access and PIN resets from one centralized portal.
Manage badges, credentials and permissions with built-in audit trails for stronger security and compliance.
Enforce governance with scheduled reviews for high-security zones.
Monitor badge activity, alarms and access anomalies with detailed event logging and audit reporting.
Visitor Management
A smoother visitor experience. At every entry point.
Guardian’s Visitor Management module ensures only verified, authorized individuals gain access — digitally transforming check-ins and enforcing security policies at the front door.
- Pre-register guests and streamline approvals: enforce security protocols before visitors arrive.
- Verify identities and enforce compliance at check-in: automate NDA sign-offs, policy agreements, and regulatory screenings.
- Maintain real-time visitor logs and security insights: ensure full auditability and reporting for compliance teams.
Mobile Wallet Credentials
Mobile Wallet Credentials: safe, simple, sustainable
Traditional plastic badges are vulnerable to loss, theft, and cloning — meaning more security risks and admin costs. With mobile wallet integration, Guardian on ServiceNow enables employees to use their smartphones as secure access credentials.
- Fewer badge cloning risks: device-bound, encrypted credentials prevent unauthorized duplication.
- Faster provisioning: no more lost-badge replacements or manual provisioning delays.
- Zero trust security: integrate MFA and risk-based access for stronger identity assurance.
- A better user experience: employees tap their phones for secure, contactless access.
The Full Guardian Platform
Ecosystem Modules
Behind the AI Agent is the complete Guardian platform — a native ServiceNow application unifying physical access, visitor management, and mobile credentials.
01
Gain a reliable new sidekick
Whatever question you have — or task you need completed — Guardian AI Security Agent delivers with precision and speed.
02
Unify physical and cybersecurity
Connect digital identity management with physical access control for a holistic security strategy.
03
Automate security and compliance
Reduce administrative overhead with real-time governance workflows.
04
Eliminate manual access processes
Streamline badge management, approvals, and recertifications with self-service automation.
05
Improve security visibility
Gain insights into access anomalies, visitor logs, and badge activity for faster incident response.
06
Deliver a frictionless experience
Improve security without disrupting operations for employees, contractors, and guests.
Try Guardian AI Agent Free for 30 days
Converse with your security systems the way you converse with people — only faster, more accurate, and with real-time action.
“Has this user completed their required safety training?”
“Can you revoke their access in Active Directory?”
“Is this visitor background check clean?”
“Assign mobile credentials to the new hires on Monday.”
Resources
Fortify Your Workplace Security with our ServiceNow Integration
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Guardian on ServiceNow. At your service, now.
Ready to transform physical security, visitor management, and workplace access? Let’s start connecting.
Visit us at Service Now Knowledge 2026
Las Vegas
May 5th – 7th
Booth Number #AIS20
English