Take an Epic approach to Visitor Management.

When compassionate care is the goal, safety must come first—but compliance won’t be taking a backseat either. Make them go together when you digitally transform IT and physical access for patients, employees and visitors. We can help you create a smoother, more secure experience for everyone with the systems you already have in place.

Meet VIM from Alert Enterprise.

Alert Enterprise Visitor Identity Management (VIM) automates and streamlines visitor registration, identification and access control. Upon secure visitor check-in, the host is instantly notified with the visitor’s details and security has all the right data to stay in the know. Less hoops to jump through, more loops that close.

It’s certified.

HL7-certified, VIM software integrates with EPIC and automates the entire visitor identity lifecycle— including pre-registration, check in and the overall on-site experience.

It’s safety-first.

Ensure staff, patients and visitors experience the highest level of safety by automate the vetting of visitors against internal and third-party watch lists. You can also configure alerts and workflows based on visitor status.

It’s flexible.

From mobile to kiosk, there are plenty of ways to let them in—simply and securely.

How would VIM blend in at your healthcare facility?

We like to keep it simple. Here’s how it works:

First, here’s what VIM does:

Second, here’s what everyone else does:

Different personas and out-of-the-box use cases.

Host/supervisor
  • Invite visitors and ensure they’re pre-registered in the system before their arrival.
  • Oversee and make adjustments to current visit schedules and details.
  • Register visitors individually or in bulk, depending on the number of expected visitors.
  • Coordinate visits with Outlook meeting schedules to ensure proper timing and organization.
  • Get notified with the visitor’s details through email, SMS, or phone call.
  • Keep an updated watch list of individuals who are restricted or flagged for special attention.
  • Create and manage templates for NDAs and standard emails sent to visitors and hosts.
  • Approve processes and requests within the visitor management system.
  • Streamline the printing and distribution of badges for contractors.
  • Manage requests for onboarding contractors, ensuring necessary procedures are completed.
  • Notify relevant parties of guest arrivals and monitor their check-in and check-out processes.
  • Ensure visits comply with all necessary regulations and are properly documented.
  • Complete required steps after receiving an invitation to visit.
  • Use a QR code to check in upon arrival.
  • Optionally, check in at a kiosk or with a security guard.
  • Sign required NDAs.
  • Gain automatic issuance of access and WiFi credentials.
  • Look up information on hosts and visitors as needed.
  • Handle the registration and check-in/check-out process for visitors.
  • Issue temporary badges to employees and visitors as required.
  • Ensure NDAs are signed and photos are captured for identification purposes.
  • Print stickers and issue badges to visitors and employees.
  • Maintain and report on the status of checked-in cardholders and visitors.

There’s more than one way to welcome them in.

Kiosk-free mobile visitor management

Visitors scan a QR code at the reception desk and complete the registration and check-in process on their digital devices.

Want a wall-mounted collar? Floor standing podium? Or maybe something more tabletop friendly? There are plenty of options to choose from.

Have a staffed reception and want to maintain a face-to-face check-in experience? We’ve got you covered.

Enable the same level of security and governance you have for your workforce with simplified mobile access.

Learn more about our Epic integration.

VIM + EPIC Solution Sheet

New integration to help healthcare providers deliver a secure, industry compliant…

Healthcare Cyber-Physical Identity & Access Management Solution Sheet.
Security is of the utmost importance in the healthcare setting so that patients and staff…
Healthcare Visitor Problem Blog

Enterprise Visitor Identity Management (VIM) …

Take the first step to greater hospital safety.

Your facility’s staff, patients and visitors will thank you.

en_USEnglish