Securing New Mexico’s Energy Future

Public Service Company of New Mexico (PNM) was originally founded in 1917 as the Albuquerque Gas and Electric Company, but its roots can be traced to 1882 when electric and gas operations began in Albuquerque, New Mexico.

Overview

With deep roots in New Mexico, PNM is proud to serve their community with safe, reliable power for the last 100 years. As the industry grows and changes, PNM continues to look forward to new possibilities to better serve their customers including building new solar centers, and harnessing wind power to produce clean, green energy to power communities for another 100 years.

PNM looked to reevaluate its physical security and electronic access compliance approach, which was decentralized, manual, and needed to be more efficient. PNM selected AlertEnterprise’s next-generation physical identity and access management software to ensure security and compliance, mitigate risk, and simplify operations.

Originally founded in 1917 as the Albuquerque Gas and Electric Company, PNM is New Mexico’s largest electricity provider serving more than 500,000 New Mexico residential and business customers.

Objectives

Solution

Shining A Light on Converged Security

Faced with stringent critical infrastructure protection (CIP) compliance regulations for access management, PNM deployed an end-to-end AlertEnterprise security convergence solution featuring Enterprise Guardian software, for centralized Identity and Access Governance across physical and IT environments. The new system features automated Hire to Retire and access management, delivering enterprise-wide security, governance, compliance, policy enforcement, and workforce management – all in one place.

“AlertEnterprise software provided PNM with a proactive and automated solution to ensure compliance, mitigate risk, and enhance our security posture. The software’s ability to manage convergence across physical, logical, and OT environments is a true business enabler, and aligns with our vision for digital transformation.”


– Gary Todd, Assoc. Director, Cyber Security PNM Resources

Self-Service

Access Governance & Compliance

Automated Hire To Retire

Lower Cost And Maintenance

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