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From Cost Center to Strategic Asset: How AI and Data Are Transforming GSOC and Physical Security Operations

May 1, 2025
A man uses a tablet in a security control room showing multiple surveillance monitors; an alert on screen reports a Terminated User Badge Swiped incident.

Siloed systems, out-of-date reporting methods and poor metric tracking have always plagued physical security teams. And as the security landscape becomes increasingly complex, it has become more difficult to evaluate performance, optimize operations — and keep threats at bay.

The answer? AI and data-driven security convergence. A recent LinkedIn article by ServiceNow’s Michael Civitano identifies three ways AI-powered convergence can help solve these challenges for security teams:

  1. Improved alarm verification and anomaly detection
  2. Unusual pattern identification through behavior analytics
  3. Real-time dashboards to track and analyze various security KPIs

If all this sounds familiar, you’re right on: Alert Enterprise’s AI-driven solutions — like Guardian SOC Insights & Response — help security teams take a more proactive approach by automating processes, bettering response times, enhancing resilience and improving efficiencies.

Read the full article here »

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