Securing New Mexico’s Energy Future
PNM looked to reevaluate its physical security and electronic access compliance approach, which was decentralized, manual, and needed to be more efficient. PNM selected AlertEnterprise’s next-generation physical identity and access management software to ensure security and compliance, mitigate risk, and simplify operations.
Shining A Light on Converged Security
– Gary Todd, Assoc. Director, Cyber Security PNM Resources
100% VISIBILITY of access requests status, approvals, training, background checks, and built-in workflow slA and escalations.
PASSWORD RESETS eliminated the top help desk call issue and enforced company standards – mobile and PC.
FASTER and more RELIABLE access request turnaround as all IT/OT/Physical systems were integrated and automated at a much lower support cost.
3. Access Governance & Compliance
ACTIVE CIP POlICY ENfORCEMENT was built-in including expiring background, training and certification checks before assigning of access, with automatic access shutoff on expiry or termination.
AUTOMATED lOGICAl sYsTEM ACCEss – provisioning/de-provisioning user, additional access, revocation of access, and audit of access for employees and contractors.
Tripwire sYsTEM INTEGRATION documented violations if any CIP Access is assigned without approval within AlertEnterprise software.
ON-DEMAND AUDIT REPORTs for CIP and logical system access to meet CIP – 004 compliance rules.
2. AUTOMATED HIRE TO RETIRE
FASTER/EASIER onboarding of new employees and transfers with all the access they need on day one.
ONE PLACE to centrally terminate all access, logical and physical in near real-time with multiple HR-driven termination scenarios.
SINGLE REPORTING INTERFACE to review, and report all access assigned to a person, and the entire identity history.
4. LOWER COST AND MAINTENANCE
CONSOLIDATED AUTOMATED CONTROLS – user access provisioning, all from a single dashboard
POINT & CLICK code free interface means no army of developers needed to maintain and configure.
CUSTOMIZABLE REPORTING tool with full transparency into the system data model.