A safer hire-to-retire journey. Powered by AI.

Enterprise Visitor Identity Management (VIM) centralizes all aspects of the visitor identity lifecycle through a single interface. VIM automates visitor registration functions and applies a complete lifecycle process enterprise-wide. Fully integrated with Alert Enterprise Physical Identity and Access Management (PIAM) Guardian software, VIM actively enforces all company policies related to security, compliance and customer experience.

Enterprise Guardian’s flexible and powerful integration framework engine powers VIM, providing a direct connection with any 3rd-party system for background checks, training, ticket management, Wi-Fi service, and provisioning to any access control system. All forms, attributes, approval processes, notifications, and badge templates can be created and updated from the user-friendly screen. No development effort or code changes are needed.

Visitor Identity Management software is pre-integrated with Physical Access Control Systems (PACS), extending the same level of protection for visitors and contractors as internal staff, enforcing request approval before granting access through the enterprise-class workflow engine.

Exceptional experience. Simplified administration.

The browser-based interface enables convenient pre-visit enrollment and approval.

Visitor pre-registration

Self-service pre-registration and workflows
Online portal
Outlook email plug-in
Customizable welcome email
Mobile device check-in
Arrival notifications
Automated background checks

Employee, contractor, vendor and visitor identities are automatically tracked against rules-based policies ensuring that only approved individuals are given access to the most critical infrastructure assets and areas within the enterprise.

Empower lobby ambassadors and administrators

Automatic vetting and validation services
Automatic compliance
DNA and VIP list integration
Policy management
Preventive risk analysis

Data and analytics

Automatic logging, timestamping and approval flows can be accessed later for audit and compliance purposes.

Audit, risk and compliance

Actively enforces company security policies and compliance
Powerful audit and reporting
Industry specific content packs including

— Data Centers
— Healthcare
— Airports
— Energy & Utilities

Powerful first impression at check-in

Alert Enterprise Visitor Management Kiosk software with facial recognition technology delivers frictionless security to organizations that are looking to improve security and enhance customer experience with a powerful first impression at check-in. The new facial recognition feature provides fast and accurate on-site identity verification and makes it easy for an organization to add facial image analysis to the check-in process for employees, visitors, contractors, and guests arriving on-site.

Fast, intuitive registration and check-in

Self-service Kiosk integration

Face Recognition Technology enhanced

QR code and ID scanning

Automated badge printing

Capture e-signatures on NDAs, waivers, or other legal documents during the visitor sign-in process

Health & safety access governance module

— Policy driven self-assessment access requests
— Entry / Re-entry of workforce, visitors, tenants

Modifying visitor experience

With an outbreak, modification to the visitor experience is required. It is the first point of contact and along with lobby and security staff is part of the front lines for safety. Enterprises can configure their Visitor Identity Management (VIM) system to provide clear communication of current policies during the outbreak, reinforcing WHO best practices.

Extend security beyond this lobby

Pre-registration and self-registration check-ins further reduce risk. They allow the end user to manage visitors and workforce access remotely with pre-registration prior to arriving on premises. VIM software provides mobile and web-based self-registration where visitors are vetted before arriving on location.

VIM features

Fast, intuitive visitor registration and check-In
Real-time vetting against government/local watchlists
Automated policy-driven background checks
Self-service pre-registration and workflows
Health & Safety Access Governance module
Approvals for visitor pre-enrollment
Outlook plug-In
Integration with ticket management systems for data center visitors

Integration with industry-leading Physical Access Control Systems (PACS)
Self-Service kiosks with face recognition, ID scanning, QR code, NDA and badge printing
Enforced escort check-In
Personally Identifiable Information (PII) encryption and deletion
Automatic compliance enforcement with audits and reporting
GDPR Compliant

Ready for Visitor Management? Be our guest.

Let’s connect on how we can help you integrate the latest self-attestation and automation capabilities using your existing systems.