Website AlertEnterprise

Position: 1

Work Timings: US Timings

Role: Solution Delivery Manager

Experience: 8+ years

Job description

The Global Services and Customer Success team is expanding and broadening our Services delivery team. As such, we are seeking to build a cohesive team of solution delivery professionals capable of supporting a mixture of both project-based solution deliveries as well as supporting multi-year sustainment contracts. Our team members must be team-oriented, client focused, adaptable and quality driven Our team endorses every project with standardized processes and resource alignment that leverage ISO 9001 & SOC compliant delivery Services best practice guidelines to ensure high quality delivery. In addition, we leverage established delivery values to ensure success as we plan with our clients their mission for addressing digital transformation, cloud provisioning and IT modernization.

To address talent optimization of our team, we apply Predictive Index as a tool for establishing and aligning our project delivery teams to ensure we align with our client requirement. This effort also provides our resources with the comfort that we are aligning everyone to the best of their abilities from a team perspective.

We are looking for individuals that carry characteristics that are:

  • Client driven.
  • Able to work without extensive supervision
  • Project & milestone focused, Task-based/milestone oriented.
  • Able to support multiple projects with varying scope of services and delivery dates.
  • Staying current with trends relating to technology and subject matter applicable to the job.

Solution Delivery Manager will support immediate AE IAM/IAG- PIAM Cloud or OnPrem solutions well as other AlertEnterprise COTS solution technologies to support a growing portfolio of federal government, local government, non-profit, and commercial customers – all while operating remotely.

At AlertEnterprise, a Solution Delivery Manager primarily manages and leads the project delivery of technology solutions and services. Solution managers guide and assist Solution Analysts, Solution Support Specialists, and others. This highly collaborative position requires work both within a team as well as individual work settings leading all aspects of solution implementation and support for assigned customers. This is a customer-facing role, and some out-of-town travel may be required, as projects dictate.

Reports To: PMO Director


Project planning, Kickoff, Plan, Design, Build and Deploy and Operate phases. Making project plans and working with Client project managers and AE PMO to keep projects and Airports PIAM Implementation plans delivery on track, on schedule and on budget.

Services Management:

  • Leading full life-cycle project and program management duties
  • Anticipating stakeholder needs and works with Business Owners to successfully manage changes in project scope, schedule, budget, and personnel
  • Managing completion of all project deliverables according to the project plan and milestones
  • Responsible for quality documentation and delivery following best practices, including scope definition and management, project plan creation and maintenance, proactive risk management, issue escalation, stakeholder management, vendor management, budget management, communication, and status reporting
  • Building rapport with customer stakeholders and establishing yourself as a trusted advisor
  • Managing effective and efficient meetings with customer and internal teams
  • Managing project execution, escalating issues, resolving conflicts, removing barriers, and answering questions
  • Managing all documentation associated with the creation and management of projects, and providing written communication for the overall engagement, including but not limited to, meeting minutes, project updates, Statements of Work, change orders, and presentations
  • Identifying, managing, and mitigating risks

Management – Staff Personnel:

  • Overseeing, Managing, and coordinating project-based deliverables
  • Project-based management & oversight of delivery teams
  • Interfacing and managing team deliverables
  • Supporting and communicating with project delivery teams
  • Collaborating on work in a team environment


  • Operate within a NIST 800-171 compliant security environment internally and able to support all client required cyber security data and operational processes
  • Ensuring accuracy of project charge codes, timesheets, and expenses where applicable
  • Accountable /Responsible in definition and delivery of functional and technical deliverables
  • Providing input into process improvements
  • Identifying opportunities for expansion sales and coordinating them with Senior Management
  • Communicating and collaborating in a professional manner
  • Updating task tracking system and knowledge base
  • Staying current with trends relating to technology and subject matter applicable to the job
  • Valuing and protecting company, colleague, and customer data
  • Supporting off-hour and on-call duties, as needed
  • Operating within a home office environment that provides adequate workspace and high-speed internet connectivity

Task Oversight, completed by others:

  • End to End User Acceptance Testing
  • Development of training documentation
  • End-user training


  • Minimum 5+ years of experience as an effective project manager in PIAM (Physical Identity and Access Management) projects with medium to large complexity.
  • Experience on Airport IT Working environment.
  • Knowledge of Physical Access Control Systems
  • (PACS) like – Johnson Controls, Lenel OnGuard, CCURE, AMAG is necessary.
  • An expert on PACS concepts likes Readers, Badges, credential management, Access levels, door groups etc. Strong knowledge in PACS concepts and project management for PACS related functionality rollouts in global implementations.
  • Must have worked as a project manager for at least 2 Identity Management projects end to end.
  • Proficiency in MS Word, Excel, Outlook, MS Project/Smartsheet, and PowerPoint required
  • Open to work on Smartsheet as project tracking and scheduler.
  • Strong analytical and communication skills with in-depth experience utilizing all facets of
  • Microsoft Project, Word, and Excel.
  • High level knowledge of JAVA based applications components– Application Server, Web Servers, SSO, Web Services, Databases, client/server architecture.
  • Experience in Agile Methodology required.
  • Ability to multi-task across assignments and engagements as needed.
  • The desire to work in a collaborative environment, and to solicit and provide constructive feedback, you will be working on multiple accounts and projects, so multitasking is a key skill required for this role.
  • Experience in Banking, Aviation or Utility sector (Preferred)
  • Project Management Professional (PMP) preferred

To apply for this job email your details to

David Cassady

Chief Strategy Officer

David Cassady has been selling and leading teams in Silicon Valley for more than 30 years. During that time, he’s led a mix of established software players and startups. Cassady has also been involved with five IPOs — and at least as many acquisitions. 

As Chief Strategy Officer, David leverages his extensive experience helping software businesses drive growth through deep and impactful partnerships with the world’s most successful SaaS providers like ServiceNow, Microsoft and SAP. 

Mark Weatherford

Chief Security Officer
Senior Vice President, Regulated Industries

Mark Weatherford brings years of high-level cyber-physical expertise to AlertEnterprise, and as Chief Security Officer (CSO), he guides the strategy of data management and protection by advising cyber-physical security policies and procedures within the company. Weatherford also works in liaison with businesses and executive professionals in the cyber and physical security industries to further accelerate security convergence adoption.

Mark has held numerous high-level cyber-centric positions, including Vice President and Chief Security Officer at the North American Electric Reliability Corporation (NERC), the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity under the Obama administration, California’s first Chief Security Officer, and the first CISO for the state of Colorado.

Harsh Chauhan

Chief Technology Officer

As Chief Technology Officer (CTO) of AlertEnterprise, Harsh Chauhan is responsible for the company’s engineering technology innovation and solution delivery. A 20-year technology veteran and leader, Chauhan is focused on the growth of the company’s 3D Governance Risk Compliance (GRC) hyperscale cloud platform.

He also continues to develop integrated solutions with leading technology partners like SAP, SAP NS2, and ServiceNow. Before AlertEnterprise, Mr. Chauhan held multiple CTO positions, as well as Product Owner and Head of Development at SAP GRC 10.0, delivering targeted solutions to high-profile SAP clients.

Ruby Deol

Chief Operations Officer

Ruby Deol oversees all business units at AlertEnterprise. With more than 20 years of experience in global sales and support services, Deol nurtures existing client relationships with a customer-first approach. As AlertEnterprise continues to grow in industry recognition and stature, Deol is charged with developing and implementing methods to meet organization goals and facilitate the company’s ongoing transformation.

Kaval Kaur

CFO and Co-Founder

As Chief Financial Officer (CFO) and Co-Founder of AlertEnterprise, Kaval Kaur leads all finance and administrative back-office operations. Kaur is a member of the national professional organization American Institute of Certified Public Accountants (AICPA) and the California State CPA Society.

Prior to joining AlertEnterprise, she was the CFO and Co-Founder of Virsa Systems, a position she held until its acquisition by SAP.

Kaur is a philanthropist at heart, embracing the diversity of the San Francisco Bay area by assisting with and promoting special cultural events. She recently sponsored 2,000 public schools in rural India to advance computer literacy skills for children and is a foster mother to a 10 year old.

Jasvir Gill

Founder and CEO

Leading the charge of digital transformation and security convergence is Jasvir Gill, Founder and CEO of AlertEnterprise, Inc. An accomplished engineer by trade, Gill is driving the long-overdue digital transformation of the physical security industry.

Prior to launching AlertEnterprise, Gill was the founder and CEO of Virsa Systems, where he grew the company into a global leader of application security software. An early pioneer in establishing governance, risk and compliance as a software market segment, he drove exponential growth at Virsa, facilitating its acquisition by SAP in 2006.

In his free time, Jasvir helps drive social and economic empowerment in the community. He’s also a trustee at the American India Foundation.