• Full Time
  • Remote

Website Alert Enterprise

Location: Remote
Position Type: Full time
Reports to: Global Director, Technical Solutions

About AlertEnterprise:

Alert Enterprise is a cyber-physical convergence platform in the physical identity & access management space that bridges the traditional technology siloes of physical security with IT, HR and OT for three-dimensional governance, risk and compliance automation of identities for Fortune 500 companies.

Our core product domains are focused on:

  • Workplace physical identity & access management
  • Visitor management
  • Mobile NFC access
  • Identity Intelligence
  • Asset governance

Some of our global customers include Bank of America, Wells Fargo, AIG, VISA, Deutsche Bank, and other Fortune 500 companies.

Position Overview:

Guardian on ServiceNow Digital Solution Consultant

Alert Enterprise Solution Sales is on an exciting journey with ServiceNow. We have just developed a new version of our Guardian application native on the ServiceNow platform, and we need an experienced Digital Solution Consultant to support the partner ecosystem.

What you get to do in this role:

The Digital Solution Consultant is a hands-on technical consultant with the ability to deliver and position Guardian on ServiceNow while achieving quarterly and annual sales objectives for an assigned territory.

  • Support Digital Sales teams in the qualification of customer needs through discovery.
  • Participate across the sales lifecycle on acquiring new customers.
  • Provide mentoring and training to peers, colleagues, and partners.
  • Demonstrate the product, both standard and tailored to prospects and existing customers.
  • Generate product demo scripts and scenarios and maintain demonstration environment(s).
  • Scope and deliver Proof of Concept/Proof of Value engagements with prospects.
  • Respond to Request for Information/Proposal documents.
  • Stay current on product developments/releases to a level required for demo and POC/POV.
  • Support Marketing events – user conferences, trade shows, webinars etc.
  • Stay current on competitive analyses and understand differentiators between the company and its competitors.
  • Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security.
  • In conjunction with Sales and Professional Services, conduct transition briefing– communicate commitments and expectations in preparation for deployment.
  • Act as the ServiceNow subject matter expert at executive briefings and marketing events.

What we’re looking for:

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

  • 5+ years in a pre-sales solution consulting or sales engineering role with SaaS or PaaS solutions.
  • ServiceNow certifications in System Administrator, Application Developer, Implementation Specialist, or CTA are highly desirable.
  • Demonstrated ability to map solutions to address client business issues and problems.
  • Significant experience in ServiceNow development and implementation.
  • Experience in IT solution architecture and understanding of enterprise architecture.
  • Strong proficiency with JavaScript, AngularJS, and other ServiceNow supported technologies.
  • Strong understanding of ITIL processes.
  • Exceptional problem-solving capability and ability to think strategically.
  • Excellent interpersonal and communication skills.
  • Experience in strategy, business development, finance, and budgeting desirable.

Why join us?

Join our dynamic team at Alert Enterprise, where you’ll step into an important role at the forefront of Generative AI within the cyber-physical security convergence space.

As a key player in our innovative company, you’ll collaborate with the world’s largest and most influential companies, spearheading groundbreaking initiatives that redefine the future of security.

Your journey here promises unparalleled opportunities to close substantial SaaS deals, amplifying not only your career trajectory but also positioning you as a domain expert in this cutting-edge field.

Embrace the chance to shape the landscape of security solutions, while advancing your expertise alongside a team dedicated to pushing the boundaries of what’s possible.

 “At Alert Enterprise, we’re not just offering a job; we’re inviting you to be a catalyst for transformative change in the industry, where your leadership will be the driving force behind our collective success”.


To apply for this job email your details to hr@alertenterprise.com