Quality Management – Manager

Department – Quality Management

Title – QA Manager

Location – Chandigarh 

No. of Positions – 1

Experience – 15+ Years

Job Type– Full-Time

Shift Timings – IST/ PST 

We are looking for a QA Manager with strong experience in cloud and on-premise product delivery. In this role, you will lead a QA team responsible for ensuring quality across the entire lifecycle — from development and staging to customer implementation and deployment testing. This includes test planning, automation, and coordination with DevOps, implementation teams, and support.

Key Responsibilities:

• Define and manage QA strategy for products deployed on both AWS and customer-managed environments.
• Collaborate with implementation and delivery teams to validate builds before deployment to on-premise customers.
• Oversee testing across development, staging, and UAT environments to ensure high-quality releases.
• Develop automated test frameworks for APIs, UI, and infrastructure validation (cloud and on-premise).
• Establish pre-deployment validation checklists for customer-specific builds and configurations.
• Ensure rigorous regression, performance, and security testing, especially for regulated industries.
• Coordinate with support and implementation teams to triage field issues and incorporate feedback into QA processes.
• Develop and track quality KPIs such as defect density, release stability, and field defect rates.
• Drive continuous improvement in QA practices across CI/CD pipelines, automation, and manual validation efforts.

Requirements:

• Bachelor’s or Master’s in Computer Science, Engineering, or a related field.
• 7+ years in QA, with 3+ in a leadership role managing both SaaS and on-premise product testing.
• Strong experience with cloud-native apps (AWS) and packaged software delivered to enterprise customers.
• Experience in installation and configuration testing for Linux/Windows environments.
• Expertise in automation tools (e.g., Selenium, Postman, PyTest) and CI/CD (e.g., Jenkins, GitLab).
• Familiarity with Docker, Kubernetes, and infrastructure as code (e.g., Terraform, CloudFormation).
• Excellent cross-functional communication, leadership, and problem-solving skills.

Preferred Qualifications:

• AWS Certification (e.g., Solutions Architect, DevOps Engineer).
• Experience with configuration management tools (e.g., Ansible, Chef) for on-prem deployments.
• Exposure to compliance testing (e.g., SOC 2, HIPAA) in both cloud and on-premise contexts.
• Hands-on with monitoring/logging tools like CloudWatch, ELK, or Prometheus.

Roles and Responsibilities

Team mentoring, Risk Analysis, API Testing, Functional Testing, Cloud Server, Integration Testing, Agile, Database Testing, Complex Data queries

Qualifications – Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.