Tech leader partners with AlertEnterprise to eliminate silos and power digital transformation
A multinational telecommunications, information technology and consumer electronics corporation has been adapting to the needs of an ever-changing world for over 150 years. Since its inception in the mid 1800s, the company has found and nurtured success in a range of industrial sectors including cable, paper products, televisions and mobile phones. They are driving innovation and the future of technology to power this digital age and transform how people live, work and communicate.
While the tech giant has been successfully connecting customers through technology, internally, enterprise security had been operating in system silos. As part of its own digital transformation, the company looked to AlertEnterprise to converge employee identity and access governance across IT and physical systems throughout its facilities worldwide. This new converged security approach helped them increase operational efficiency, reduce cost, and automate enterprise risk and compliance management. multiple channels, elevate the visitor experience, maintain audit data, and simplify badge processing for physical access. AlertEnterprise’s platform not only achieved these goals but also ensured proactive enforcement of vital security, safety and privacy policies beyond the pandemic era.
Overview
The corporation serves communications service providers, governments, large enterprises and consumers with the industry’s most complete, end-to-end portfolio of products, services and licensing. They are enabling the infrastructure for 5G and the Internet of Things to transform the human experience.
Objectives
- Enhance security operations across the company’s facilities worldwide
- Converge employee access security across all enterprise systems
- Utilize the application and its data to achieve operational efficiencies
- Automate the manual badging and access processes
- Automate all employee on-boarding, off-boarding and change processes
- Unified identity view across all domains (domestic and global)
Solution
- Enterprise Guardian Cloud on Microsoft Azure
A strong signal with converged security
With offices spread across Europe, Asia and North America, and physical security spread across multiple Physical Access Control Systems (PACS), the company deployed Enterprise Guardian Physical cloud software on Microsoft Azure to automate their manual processes for provisioning, de-provisioning, badge office operations, and badge audit of access for employees and contractors.
Additionally, Enterprise Guardian software provided direct integrations with PACS, Active Directory (AD) and other third-party systems to have built-in automated processes for onboarding new hires, terminations and other critical HR actions that would result in potential access changes. Enterprise Guardian’s self-service access request provides embedded processes for checking prerequisite trainings and authentication mapped to corporate AD systems as well as to a single sign-on (SSO) based solution.
AUTOMATED manual badging and access processes:
- Provisioning/de-provisioning
- Badge office operations
- Badge audit of access for employees and contractors
REDUCED complexity and simplified operations.
AUTOMATED default access (birthright access) rules and policies for onboarding scenarios.
AUTOMATED all employee on-boarding, off-boarding and change processes.
- HR-Driven
- Access Requests
ELIMINATED duplicates, errors
IMPROVED security investigation
AUTOMATED audit and history trails
WEB-BASED badging operations
CODE FREE workflows and ease of system maintenance
CLOUD-BASED unified interface to centrally request and manage access for both domestic and global population.
- Microsoft Azure Cloud-Based solution, with rapid ROI and minimum burden on local IT resources
CONVERGED employee access security across all enterprise systems.
INTEGRATION with HR and additional sources storing Identity-related data.
- Smooth and automated hire to retire process from a single platform
- Data errors eliminated by integration and automation with HR system
- Increased data consistency validation
- Auto termination of card and access
ONE STOP SHOP to request access to job roles, applications and physical access.
100% VISIBILITY of access requests status, approvals, training, background checks, and built-in workflow SLA and escalations.
FASTER and more RELIABLE access request turnaround as IT/Physical Systems were integrated and automated at a much lower support cost.
RISK-based security controls
ELIMINATED access creeps
ELIMINATED orphan accounts
Let’s transform.
Just think: soon, you could be up and running with the latest security automation. Ready?