Case Studies
Future-Ready Access in Just 60 Days: How a Leading Bank Transformed Security with Mobile Credentials
Modern Access, Delivered in 60 Days
A top North American financial institution has successfully deployed HID Mobile Credentials powered by Alert Enterprise, seamlessly integrated with its CCURE 9000 access control platform. The project went live in just 60 days, delivering a modern, secure, and convenient credentialing experience across both corporate-issued devices and Bring Your Own Device (BYOD) environments.
Highlights That Set the Pace
- Full CCURE 9000 Integration – Ensured seamless operation within the bank’s existing physical access control infrastructure.
- Partner Alignment – One of our Strategic Systems Integrator partners provided vital implementation and coordination support.
- Cross-Team Collaboration – The bank’s security leadership played a critical role in guiding requirements, governance, and operational readiness.
- Device Flexibility – Supported both corporate-issued devices and employee-owned smartphones.
- Rapid Deployment – Achieved full production go-live within 60 days from project kickoff.
Why This Project Worked
The initiative’s rapid success was driven by:
- Leadership at the Top – Bank executives prioritized the project as part of its broader Physical Access Modernization strategy.
- Governance with Confidence – Risk and compliance teams established clear benchmarks to meet enterprise security and regulatory standards.
- Partners in Lockstep – Alert Enterprise & HID Global delivered seamless coordination from kickoff to go-live.
- Employees First – Training, communications, and phased onboarding made adoption fast and frictionless.
“For us, security initiatives must balance strong governance, regulatory compliance, user adoption, and alignment with ESG goals. This deployment met all four. Despite the accelerated timeline, our teams and partners worked seamlessly to ensure the solution was resilient, compliant, sustainable, and ready for scale. The result is a mobile credentialing system that strengthens our overall security posture, simplifies access for employees, and reduces the environmental impact of physical badging.”
Chief Information Security Officer
Leading North American Bank
Results that matter
- Security Reinforced – Enterprise authentication and encrypted credential storage slash risks from lost or cloned badges.
- Experience Elevated – Employees enjoy touchless access on the devices they already use and trust.
- Efficiency Unlocked – Credential issuance and lifecycle management are now faster and less resource-intensive.
What’s Next: Building on Momentum
With Phase One successfully completed, the bank is now advancing into Phase Two of its security modernization program:
- Enterprise PIAM Expansion – Integrated with SailPoint for automated identity governance and lifecycle management.
- Travel Made Smarter – Connection with American Express Global Travel to sync identity data and automated physical access for employees on the move.
- Security Intelligence – SOC Insights will bring insider threat detection and enterprise-wide analytics to the forefront.
Setting the Standard for Modern Access
This deployment proves that with the right mix of technology, collaboration, and leadership, enterprise-scale transformation can happen in record time. By uniting Alert Enterprise integration, HID’s secure mobile credentialing technology, and strong governance, this financial institution is now equipped with a future-ready access control solution—with even greater intelligence and automation on the horizon.
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