Fortifying the Future: Elevating Healthcare Security with Innovative Physical Identity Access Management

With data breaches and cyber threats becoming increasingly sophisticated, the stakes have never been higher for organizations tasked with protecting sensitive information. For one of the largest healthcare providers in the United States, safeguarding the personal and medical data of millions isn’t just a priority—it’s a mission-critical responsibility.

When it came to revolutionizing their security infrastructure, they turned to Alert Enterprise to lead the charge. But this collaboration isn’t just about upgrading technology; it’s about setting a new benchmark in physical identity access management, ensuring every one of their 100,000+ identities and relevant building access is secure, compliant and ready to meet the challenges of tomorrow.

The challenge: Security at scale

Imagine managing security for an organization with over 100,000 identities. Now factor in the complexity of safeguarding sensitive health information, ensuring compliance with stringent regulations, and providing seamless access to employees across various locations and platforms. This was the challenge facing the leader in healthcare services.

For years, they relied on a legacy system to manage identity and access control. However, as the organization grew and the landscape of threats evolved, the need for a more robust, integrated and future-proof solution became evident. They needed a system that could not only handle the scale but also offer enhanced security features, user self-service capabilities and seamless integration with their existing infrastructure.

Enter Alert Enterprise: A game-changer in PIAM

Alert Enterprise stepped in with a comprehensive plan to revolutionize the client’s approach to identity management. The project centered around replacing the outdated vendor system with Guardian a cutting-edge PIAM platform, designed to handle the organization’s unique challenges.

Guardian would manage 100,000 identities, ensuring that every employee, contractor and partner had the right access to the right resources at the right time. It created a security culture where every user played a part in protecting the organization’s valuable assets.

Key integrations: A seamless security ecosystem

The success of this project hinged on the ability to integrate multiple systems into a cohesive security ecosystem. Guardian PIAM is designed with flexibility and scalability in mind, ensuring all critical components work together seamlessly. Here’s a closer look at the key integrations:

SailPoint Identity Now

As their cornerstone of logical identity governance, SailPoint Identity Now ensures all identities are managed efficiently with automated workflows for IT provisioning, de-provisioning and access requests. This integration plays a crucial role in maintaining compliance and reducing the risk of unauthorized access.

SCIM2

SCIM2 (System for Cross-domain Identity Management) is a critical protocol that enables seamless communication between identity providers and service providers. By leveraging SCIM2, the organization can ensure that identity data is synchronized across all systems, providing real-time updates and reducing the risk of data discrepancies.

OKTA

OKTA’s integration brings in powerful single sign-on (SSO) capabilities, simplifying the user experience while enhancing security. With OKTA, employees can access all their applications with a single set of credentials, reducing password fatigue and minimizing the risk of phishing attacks.

Lenel OnGuard 8.0

As a leading provider of physical access control and security solutions, Lenel OnGuard 8.0 ensures only authorized individuals can access secure areas within the organization’s facilities. The integration with Guardian PIAM allows for real-time identity verification, ensuring that physical and digital security are always in sync.

BRIVO

BRIVO’s cloud-based access control system adds an additional layer of security, allowing the organization to remotely manage access rights across multiple locations. The integration with Guardian PIAM ensures any changes to an individual’s access rights are instantly reflected in the physical security system.

The employee portal: Empowering users, enhancing security

One of the standout features of the new Guardian PIAM system is the Employee Portal for Self-Service. This portal empowers users to manage their own access requests, reducing the burden on IT and security teams while also boosting security. By allowing employees to request access to specific resources, track the status of their requests and receive automated approvals based on predefined policies, the organization can ensure that access rights are always up to date and aligned with business needs.

But the benefits of the Employee Portal go beyond convenience. By engaging users in the access management process, the organization fosters a culture of security awareness. Employees become more mindful of the resources they need access to and the potential risks associated with those resources. This proactive approach to security is critical in today’s threat landscape, where human error is often the weakest link.

A future-proof solution: Ready for what’s next

With the new PIAM system in place, the client is well-positioned to face the future with confidence. The solution not only addresses their current security needs but also provides the flexibility and scalability to adapt to future challenges. As the organization continues to grow, Guardian will evolve with them, ensuring their security infrastructure remains robust and resilient.

To add to that, the integrations with leading technologies like SailPoint, SCIM2, OKTA, Lenel OnGuard 8.0 and BRIVO ensure the organization is leveraging the best tools available to protect its assets. This holistic approach to security, where every component works together seamlessly, sets a new standard for identity and access management in the healthcare industry.

Building a stronger, more secure organization

By partnering with Alert Enterprise, our client has taken a significant step toward creating a more secure, resilient and future-proof organization. Guardian, with its powerful integrations and user-centric features, enhances security and empowers employees to take an active role in safeguarding the company’s assets.

As the healthcare industry continues to face new challenges and opportunities, this organization is leading the charge. With Alert Enterprise by their side, they are building a stronger, more secure future—one identity at a time. Follow suit by contacting us today.