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How generative AI helps mitigate outsider and insider threats for a major financial institution

August 25, 2023

The threat landscape is always evolving as attackers grow smarter and technologies become more advanced. To keep up, enterprise security postures must evolve alongside these ever-changing risks – especially if you’re a leading financial institution with over 200,000 employees.

“We are now a risk partner in everything we do,” a security leader from the organization said. “And when I think about my role today, it’s around risk: brand risk, reputational risk, the risk to our employees, assets and enterprise.”

So, how does this multinational organization protect against both outsider and insider threats? It starts with a converged security solution that’s rooted in AI technology.

Taking a proactive approach to security

With generative AI, organizations can use physical security data to automate alarms, mitigate risks and create positive outcomes across the entire enterprise. And if a security operations center team is sifting through nearly 150,000 alarms to determine their relevance and significance, AI can save valuable time to stop crimes before they intensify.

Let’s look at a real-life example: by using AI-powered SOC Insights that identify patterns in the data, the same financial institution has recently identified criminal activities that SOC team members could initiate a police response 3-4 minutes before they’d normally receive an alarm.

This would potentially alleviate and reduce the costly impact of theft, vandalism – and compromised customer information and trust.

“Everything we do is reactive. But how could you be a little more proactive?  The answer is that AI component.”

AI-powered protection from the inside out

There’s plenty of talk about preventing malicious outside attacks – and for good reason, as indicated in the example above. But what about the threats lurking inside company walls?

According to recent data, 90% of organizations feel vulnerable to insider attacks (Insider Threat Report, Cybersecurity Insiders). Whether it’s a violent incident or theft of organizational data, these attackers know all the company intricacies and can act without triggering suspension. And if IT, OT, HR and physical security systems aren’t talking to each other, these insider crimes will continue to occur.

“Our HR systems are very private for a reason – it’s sensitive, personal data about all our individuals,” a security leader from the financial institution said. “But if something is called into our operations center, and I don’t know that there are eight other similar incidents because it’s stuck in an HR database, I’m not doing a comprehensive threat analysis.”

Imagine a full-time employee regularly using a company badge outside typical business hours. Maybe this same employee also has multiple complaints in a private HR file, a previous criminal record, or has publicly posted company criticism on social media. When analyzed separately, these events may not be a cause for concern. But together, they can be used to detect or predict malicious behavior.

And that’s where generative AI comes in; a converged, AI-powered security posture enables these systems to start sharing data and analyzing it for unusual activity and patterns that could indicate current or future wrongdoing. This helps protect company data, trade secrets, facilities and an organization’s most important asset: its people.

“Where we really need this AI technology is to help us cut through all this data and be able to focus on the threats that we have to take seriously.”

Ask yourself: are your systems talking to each other? Are you getting the most out of your security data?

If not, let’s strike up a conversation. Our Guardian SOC Insights and Security AI Chatbot use generative AI technology to help companies transform volumes of physical security data into valuable information that helps detect, mitigate and prevent attacks.
A black and white headshot of David Cassady.

David Cassady

Chief Strategy Officer

David Cassady has been selling and leading teams in Silicon Valley for more than 30 years. During that time, he’s led a mix of established software players and startups. Cassady has also been involved with five IPOs — and at least as many acquisitions. 

As Chief Strategy Officer, David leverages his extensive experience helping software businesses drive growth through deep and impactful partnerships with the world’s most successful SaaS providers like ServiceNow, Microsoft and SAP. 

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Mark Weatherford

Chief Security Officer
Senior Vice President, Regulated Industries

Mark Weatherford brings years of high-level cyber-physical expertise to Alert Enterprise, and as Chief Security Officer (CSO), he guides the strategy of data management and protection by advising cyber-physical security policies and procedures within the company. Weatherford also works in liaison with businesses and executive professionals in the cyber and physical security industries to further accelerate security convergence adoption.

Mark has held numerous high-level cyber-centric positions, including Vice President and Chief Security Officer at the North American Electric Reliability Corporation (NERC), the Department of Homeland Security’s first Deputy Under Secretary for Cybersecurity under the Obama administration, California’s first Chief Security Officer, and the first CISO for the state of Colorado.

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Harsh Chauhan

Chief Technology Officer

As Chief Technology Officer (CTO) of Alert Enterprise, Harsh Chauhan is responsible for the company’s engineering technology innovation and solution delivery. A 20-year technology veteran and leader, Chauhan is focused on the growth of the company’s 3D Governance Risk Compliance (GRC) hyperscale cloud platform.

He also continues to develop integrated solutions with leading technology partners like SAP, SAP NS2, and ServiceNow. Before Alert Enterprise, Mr. Chauhan held multiple CTO positions, as well as Product Owner and Head of Development at SAP GRC 10.0, delivering targeted solutions to high-profile SAP clients.

Ruby Deal headshot

Ruby Deol

Chief Operations Officer

Ruby Deol oversees all business units at Alert Enterprise. With more than 20 years of experience in global sales and support services, Deol nurtures existing client relationships with a customer-first approach. As Alert Enterprise continues to grow in industry recognition and stature, Deol is charged with developing and implementing methods to meet organization goals and facilitate the company’s ongoing transformation.
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Kaval Kaur

CFO and Co-Founder

As Chief Financial Officer (CFO) and Co-Founder of Alert Enterprise, Kaval Kaur leads all finance and administrative back-office operations. Kaur is a member of the national professional organization American Institute of Certified Public Accountants (AICPA) and the California State CPA Society.

Prior to joining Alert Enterprise, she was the CFO and Co-Founder of Virsa Systems, a position she held until its acquisition by SAP.

Kaur is a philanthropist at heart, embracing the diversity of the San Francisco Bay area by assisting with and promoting special cultural events. She recently sponsored 2,000 public schools in rural India to advance computer literacy skills for children and is a foster mother to a 10 year old.

Jasvir Gill

Founder and CEO

Leading the charge of digital transformation and security convergence is Jasvir Gill, Founder and CEO of Alert Enterprise, Inc. An accomplished engineer by trade, Gill is driving the long-overdue digital transformation of the physical security industry.

Prior to launching Alert Enterprise, Gill was the founder and CEO of Virsa Systems, where he grew the company into a global leader of application security software. An early pioneer in establishing governance, risk and compliance as a software market segment, he drove exponential growth at Virsa, facilitating its acquisition by SAP in 2006.

In his free time, Jasvir helps drive social and economic empowerment in the community. He’s also a trustee at the American India Foundation.