An Epic approach to compliant visitor management

An Epic approach to the visitor identity life cycle

When compassionate care is the goal, safety must come first – but compliance won’t be taking a backseat either. Make them go together when you digitally transform IT and physical access for patients, employees and visitors. We can help you create a smoother, more secure experience for everyone – and you can make it happen with the systems you already have in place.

Meet Visitor Identity Management (VIM) from Alert Enterprise

It's certified.

HL7-certified, our visitor management software (VMS) integrates with Epic and automates the entire visitor management process, including:

Pre-registration – access and store visitor data to streamline the visitor check-in process
Visitor check-in – skip the traditional front desk sign-in process
On-site experience – enhanced operational functionality

It's safety-first.

Make sure all visitor types, including staff, patients and visitors experience the highest level of safety

Automate the vetting of visitors against internal and third-party watch lists
Configure notifications and workflows based on visitor status and security protocols

It's flexible.

Use workflows for automations like:

Timely questionnaires
Vaccination checks
And more

First, here’s what our visitor management solution does.

Syncs new patient records once they’re created in EPIC via HL & message

Pulls relevant patient personal data like name, department, MRN unique identifier, etc. without the need for clunky visitor badges

Creates a visitor profile associated with the appropriate patient

Pushes HL7 messages for discharge and updates within the EPIC HL7 interface for real-time visibility

Second, here’s what everyone else does.

Staff issue visitor stickers, technology badges or advanced mobile credentials based on the visitor profile.

Visitors check themselves in and out using lobby workstation software and a self-service kiosk app.

What can your organization get out of VIM?

Greater security for everyone in the building
More positive, frictionless user-friendly visitor experience
Simplified compliance and data protection
Less burden on clinical, administrative and security staff
Alignment with compliance requirements
Streamlined access control systems equipped to handle sensitive information
Robust visitor screening to enhance physical security
Enhanced data privacy and data security

Why explore Alert Enterprise’s visitor management system?

Meet healthcare compliance requirements without compromising on visitor experience
Effectively track visitor activity
Customize admin permissions for secure record keeping
Improve visitor sign-in and overall experience

Keep the focus on care with Alert Enterprise

Welcome guests safely and efficiently – even amidst ever-changing health and safety guidelines – with the support of cyber-physical solutions that integrate with EPIC.